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Social Media & Community Manager

Fanpage care + community engagement

Remote · Based in Ho Chi Minh CityFull-time or flexible part-time

About the role

You'll lead content production for the Facebook page (and expand to Instagram / TikTok when ready), reply to traveller inbox messages, track engagement, and propose content that matches Lonature's Live Green — Travel Green voice.

Core responsibilities

  • Plan a weekly content calendar (3–5 posts/week): captions, photos and Reels for the Lonature Facebook page (extending to Instagram and TikTok when ready).
  • Reply to inbox messages from travellers asking about tours, using the Lonature template, and hand qualified leads over to the operations team.
  • Track engagement via Meta Business Suite, adjust posting time and content based on data.
  • Edit photos and short clips directly on TikTok / CapCut — no professional software required.
  • Coordinate with the Yok Đôn tour team to gather real assets — on-the-ground photos, trip storylines.
  • Propose and run small boost budgets (1–3M VND/month) on key posts.

Requirements

  • Currently based in Ho Chi Minh City (occasional in-person meetings with the Lonature team).
  • Vietnamese: write captions that feel natural and emotional — no marketing clichés.
  • English: comfortable reading and replying to international guests.
  • Comfortable with Meta Business Suite, Page Insights, and the difference between reach / engagement / conversion.
  • Aesthetic instinct for slow travel, eco-tourism, sustainable living.
  • Hands-on with TikTok and CapCut editing.
  • Self-directed — you plan your own content cycle, no micromanagement.

Nice to have

  • +Past experience running a fanpage for a travel / homestay / wellness brand.
  • +Lived or travelled in the Central Highlands or Buôn Ma Thuột before.
  • +Portfolio / Behance / 3–5 fanpages you've previously managed.
  • +Strong English — Lonature is opening up to expat and international photographer audiences.
  • +Comfortable shooting on a smartphone — bonus for fieldwork.

Benefits

  • Salary negotiable based on experience, plus engagement-based bonus.
  • Fully remote, your own rhythm — meet the Lonature team 1–2 times per quarter in Ho Chi Minh City.
  • Free Lonature trips: Yok Đôn trekking, no-riding elephant observation, bamboo weaving classes (travel costs from Ho Chi Minh City covered).
  • Creative freedom: a young brand whose voice you help shape.
  • 5–10% of profit goes to the team's animal welfare fund — Lonature focuses on Captive Wildlife welfare.

How to apply

Send Lonature three things:

  1. A short CV (PDF, no more than 2 pages).
  2. Portfolio / links to 3–5 fanpages or posts you've worked on.
  3. One sample Facebook caption (~120–180 words) you write for Lonature — any topic, as long as it captures the vibe.

Send via any of these channels:

Deadline: rolling — we review applications continuously until we find the right fit. Every applicant gets a reply within 7 business days.